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About This: | |
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You tell me... OK, fine, be that way! When I think of a description, I'll type it here. Or maybe here ---> x But probably not there | | | V |
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My IMood: | |
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wICQ Status: |
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 Click Here |
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wLinks: |
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Needed to Complete My |
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wSaturday, April 30, 2005 | |
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Do it DC It is raining. I would have gone to the WWII Memorial, but I don't have a jacket or umbrella. Climbing the stairs to the Lincoln Memorial in the rain is the peak of my committment. Afterwards I realized I would have to go back again to see the Vietnam Veteran's Memorial too. I give. Riding back in the cab I realized how everything in this city is a memorial. In Philadelphia you are surrounded by historical sites, but they are functional, or unobtrusive. Here, is something is functional it's for government. Every president has something here. Lincoln, Jefferson, Washington, they have the big ones. There's the FDR statue, an executive office building dedicated to Eisenhower. A manhole cover dedicated to Chester A. Arthur and a tree stump from back when Buchanan was in favor. There are not 2 middle school tour groups in the lobby competing to make the most noise with the obnoxious elementary school dance team that has been here all day. And a transvestite with awful 5 o'clock shadow just rolled his suitcase over my chicken salad sandwich. Time to beat the rush to the only elevator in an 11-story hotel. posted by Jenny on 4/30/2005 07:14:00 PM |
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wThursday, April 28, 2005 | |
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Would you be interested to know that lately I carry my gas card in my pocket more often than my driver's license? Tonight I was behind the SUV that ate an SUV in the McDonald's drive-thru line. First it took over 10 minutes to order. I know the thing holds 14 people, but how hard is it to say, "Number 3, Coke. Number 7, Diet Coke." Then it declined to pull up so other people could get to the speaker. Nothing like sitting in your car for another 5 minutes while you hear someone shout "Hello, welcome to McDonald's, may I take your order?" for 5 minutes. Especially when you can see the monster in front of you has 2 car lengths it could move up. Then I start to feel guilty for the cars piling up behind me and into the street. And it's not even my fault. When I finally got to the window they handed me a huge bag. I was beginning to wonder what I ordered and how it only cost $4. Inside the bag there was 2 extra small fries and cheeseburger that was just meat and cheese. It was probably in my bag instead of some kid's Happy Meal. I did see 3 Happy Meals get passed into the car. But you know what I decided? That's just the karmic price that kid has to pay for Daddy wrecking the environment with his gas guzzler and for generally being an inconsiderate asshole. My professor cancelled class for the next 3 weeks but he says we all have to come to his office for 15 minutes during class time each week. What a motherfucker. Cancel or don't. The rest is bullshit. posted by Jenny on 4/28/2005 06:41:00 PM |
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wSunday, April 24, 2005 | |
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"But I didn't KNOW murder was illegal!" A customer calls in to question service fee charges on her credit card statement, request a refund and close her account. First I explained the source of the charges. Every account has a service fee each month. The service fees are explained before you sign up, again while you're signing up, in the Terms and Conditions you agreed to before you entered your credit card information, when you selected which service plan you wanted and in the email you were sent when the account opened. Never the less, this customer didn't notice them until the 3rd time a charge appeared on her statement. Service fees are nonrefundable, that's in the Terms and Conditions. They also apply at the end of the month, so by the time she say the fee on her statement she owed another one. I explain the fees and policies to the customer and tell her about the final one when she closes the account. She wants a refund of 2 past fees anyway. Which is physically impossible. I offer to stop the final charge for the 4th month (the current one in which she was calling), but I can't refund anything. Not I won't refund anything, I can't. I then explain the policy to the customer 2 more times. She continues to request a refund. Her reasoning was that she wasn't aware of the charges because she didn't read the Terms and Conditions. I informed her that she submitted an electronic signature saying she had read the Terms and Conditions before she entered her credit card information. Therefore the company has to assume she did read them. Plus, there were many other ways in which she was informed of the charges. The customer states that she is an exception to the company's policies because she didn't know about the charges until they appeared on her credit card. Because she got her statement late, she wants all the fees refunded since the first time she noticed a charge on her statement. She said, "I didn't know about the charges, so why should I have to pay them?" Eventually I transfered her to a supervisor who told her exactly why she should pay them - because the credit card company had already paid us, so not paying the balance on her credit card only hurts the customer. After the call I couldn't help equate the customer's logic with this - "But I didn't KNOW murder was illegal!" Ignorance of the law does not negate the law, people! (Plus in this case, the customer wasn't ignorant because she wasn't informed, she was ignorant because she chose not to read a simple page of information before typing her credit card number into cyberspace. Duh) posted by Jenny on 4/24/2005 11:54:00 AM |
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wMonday, April 18, 2005 | |
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Damn Straight.
posted by Jenny on 4/18/2005 06:59:00 PM |
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wFriday, April 15, 2005 | |
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Really, Really Old My birthday has come and gone. I am now 26. When I started writing here I was 22 (almost 23), unemployed, living at home, college dropout. Now I'm old. I know I'm old because everyone who has known me longer than I've had this site cries when I tell them I'm 26. Something about they must be really old if I'm that old. These days I have a full time job, with benefits. I still live at home. And I have dropped out of college more times than I can remember to recount here. Last week I asked the pb to come with me to DC when I work on a research project. Hotel and Nationals game paid. He turned me down. I'm afraid to be there alone at night. I wonder what my dad's doing. Anyway, looks like things are still tenuous there. Can't expect anything more than that after 3 years. I don't like it when people go on TV and tell you what to wear to look thinner or hide flaws. These people still look like fat lumps. Wearing dark bottoms hides maybe .2% of the lumpiness. Yes, that is a decimel. Wear bright colors to highlight the parts you want to show and dark ones to hide the rest. Or, wear all black and carry a bright pink purse. I haven't had my hair cut since I donated it. Two Saturdays in a row my mom forgot to make me an appointment. If only I were allowed to go to a non-Beverly Hills salon. Has anyone else every paid $75 to get their hair chopped off for charity? Not in my world. posted by Jenny on 4/15/2005 10:29:00 PM |
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wTuesday, April 05, 2005 | |
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Death in a cup Someone decided to stock half as much green tea for the uber-coffee-machine and get lemon & "red calm" tea instead. The first ingredient in lemon tea is apple peals, so that's a pass. Red calm has nothing listed. Well, today we are out of green tea. I can either try to steep a Lipton Tea bag in luke warm water from the cooler or try to fight off the oncoming flu (I should write about where I got that...) with Coca Cola. So red calm it is. First of all it came out of the uber-machine looking like cran-grape juice. It smells more like grape juice, but is too red to be grape juice alone. Second, it curdled non-dairy creamer! Wtf? Third, it tastes like shit. Tis warm, though. Tomorrow, if I have enough nerve (or if no one has restocked) I'll take video of the creamer going in the mug to meet it's certain death. Yuck. Break over. Double yuck. posted by Jenny on 4/05/2005 10:00:00 AM |
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